Shipping & Delivery

We are pleased to ship throughout the USA, Canada and Internationally using USPS, FedEx and UPS. Please pick the appropriate ground or "rush" shipping method at checkout. Typically for International shipping USPS Priority International is the most economical shipping method.

Once you have placed an order you want your new items to be delivered quickly. We strive to provide the quickest shipping to your address and will choose the best shipping carrier to ensure timely delivery based on your choice of regular ground shipping or "rush" shipping.  If the item you order is in stock, it will usually ship from our warehouses within 2 to 3 business days.  Items that are in short supply or on allocation from our manufacturers may take up to 10 business days to ship. Certain air gun and airsoft items will require an adult signature due to local laws and regulations. 
CO2 Shipping Restrictions
CO2 can only be shipped by ground, not by air. Please consider this fact when choosing a shipping method for your order.  Please choose a ground shipping method for orders that include CO2.  Due to postal regulations, CO2 cannot be shipped internationally. 

Customs, Import Duties, Taxes and Tariffs 
If you live outside of the United States of America, all shipments to your location are subject to import duties, taxes, tariffs, customs charges, VAT, etc. which may be applied by your government when your ordered shipment arrives in your country.  It is the customer’s responsibility to pay any duties, taxes, tariffs, customs charges, VAT, etc. which may be applied by your government. Please check with your local customs office to determine these charges.
Air Gun Shipping Restrictions - YOU MUST BE 18 YEARS OR OLDER TO BUY ANY AIR GUN OR AIR RIFLE IN OUR STORE

 

There are a number of municipalities that place restrictions on the ownership of Air Guns and the ability of SimplyBBGuns.com to ship Air Guns to those jurisdictions.  Unfortunately our compliance with these restrictions places a burden on you, our customers. However, we ask you to comply with the laws of your town, city, county, county and state.
It is up to you to know your local laws and to fully comply with those laws.
We cannot ship Air Guns to: Washington,D.C.; Chicago, IL; New York City (including Manhattan, Brooklyn, Bronx, Queens, Staten Island), NY; Philadelphia, PA; Johnson City, TN.
New Jersey - Special Shipping instructions for any air gun being shipped to New Jersey residents.
Pellet guns & BB guns - Residents can buy pellet guns and BB guns from SimplyBBGuns.com by following these steps: 
1) Place your order online at SimplyBBGuns.com as you normally would.
2) Then go to your local gun store and have them assist in acquiring the appropriate New Jersey firearms permit (Note: air guns are considered firearms according to New Jersey state law: Title 2C:39-1).
3) Then your local gun store must fax a copy of their FFL (Federal Firearms License) toSimplyBBGuns.com at 1-877-924-7486 in order for us to ship the gun you ordered.
Airsoft guns may be restricted by some local New Jersey laws. It is up to you to determine if Airsoft guns may be owned, possessed or used without special permits in your municipality.
Michigan - Special Shipping Instructions for pellet guns being shipped to Michigan residents:
Pellet guns: Residents may purchase anything on SimplyBBGuns.com except for pellet guns measuring 30 inches or less (overall length) or guns that have silencers or baffles (either internal or external) that will silence, muffle or in any way reduce the report (sound) of an air gun. Guns that are 30 inches or less in overall length are regulated by the State, and require a concealed gun permit or a state license to purchase a pistol.
Michigan residents may purchase pellet guns that require state permits or licenses by following these steps:
1) Place your order online at SimplyBBGuns.com as you normally would.
2) Find a local participating gun dealer or gun retailer and let us know where to ship your air gun. The item will be shipped to the gun dealer or retailer in your area.
3) Go to your local police department and get a permit to purchase the pellet gun. Each pellet gun purchased must have a separate permit.
4) After the permit is issued to you by the police, take it to the gun store where your gun was shipped.
5) After the permit is presented to the store and their fee is paid, they will give you the air gun.
6) Take the air gun back to the police department for a safety check and ballistics test.
7) After the tests are conducted and the police determine that the air gun is safe you can take the air gun home.
Illinois - Any air gun being shipped to Illinois with a velocity over 700 ft/sec requires that we ship the air gun to a Federal Firearms License (FFL) holder.
1) Place your order online at SimplyBBGuns.com as you normally would.
2) Then go to your local gun store and have them assist you by receiving the shipment from SimplyBBGuns.com
3) Then your local gun store must fax a copy of their FFL (Federal Firearms License) to SimplyBBGuns.com at 1-877-924-7486 in order for us to ship the gun you ordered.
These are the laws that we currently are aware of. You must check your local ordinances before ordering from SimplyBBGuns.com to verify that you can legally buy and/or own an Air Gun in your state or city.  
Ordering
Orders may be placed conveniently online or by calling toll-free at (877)9-AIRGUNS. 
While we make every effort to ensure that all pictures and written descriptions match the products they describe, we cannot guarantee that they are accurate.  You are responsible for validating all pictorial, verbal and written descriptions and specifications directly with the manufacturers of the products you purchase.  SimplyBBGuns.com and its associated entities cannot guarantee the accuracy of the specifications and descriptions contained on its website.
Payment, Pricing & Promotions
All website and telephone payments are securely processed using state of the art SSL (secure socket layer) technology. SimplyBBGuns.com accepts all major credit cards as well as PayPal payments. PayPal payments can be made using a checking or savings account or your debt or credit cards.
Viewing Orders
Current and past orders may be viewed by logging in through the following link: My Account
Updating Account Information
Account information such as email address, shipping address, etc. may be viewed and updated by logging in through the following link: My Account.
Warranties, Returns and Replacements

Warranty Period

Unless otherwise noted, all of our air guns (except for airsoft) have a one-year manufacturer warranty from the date of purchase. All of our airsoft guns have a 30-day warranty unless otherwise noted.  Please call the manufacturer's Customer Service department directly to resolve any warranty issues.  We will be happy to help facilitate manufacturer warranty returns with any purchase documentation that may be required.  You can always access your past purchase information by logging into your SimplyBBGuns.com account at My Account.

 

Returns and Replacements

In the event that you must return an item, we have established a simple process for processing merchandise returns. Please review the following regarding our Return and Replacement policies and procedures:

 

Requesting a Return Authorization
 Items to be returned must be in unused condition and in the original packaging with all accessories included. Equipment that has been opened from sealed packaging or has been used is not returnable.

To return products to SimplyBBGuns.com you must obtain a Return Merchandise Authorization (RMA) number. This allows us to efficiently track and process your return. RMA requests must be requested via email - .

Please have your order number, or our confirmation number available as proof of purchase when you request the RMA.

The RMA number provided to you MUST be written on the outside of the shipping package for immediate identification. Without an RMA number, packages cannot be accepted. We provide shipping instructions (see below) at the time the RMA number is assigned. RMA numbers will expire 30 days from the date of issue. All RMA items must be returned to SimplyBBGuns.com during the 30 day period. All returns will be subject to a 15% restocking fee.

All RMA packages must be sent to the following address:

SimplyBBGuns.com
Attn: (RMA Number)
12693 Tamiami Trail East Suite 138
Naples, FL 34113
USA

 

OTHER TERMS and CONDITIONS

SITE ACCESS
By accessing this web site, you agree to be bound by the terms and conditions of use appearing below, such use being non-commercial in nature and conditioned on your acceptance and access of this site. The materials on this web site are Copyright © 2010 Wartchow LLC, dba SimplyBBGuns.com ("SimplyBBGuns.com"). All rights are reserved. You are hereby authorized to view, copy, print, and distribute these materials subject to the following conditions:
the materials may be used for internal informational purposes only;
any copy of these materials or any portion thereof must include the above copyright notice; and SimplyBBGuns.com may revoke or modify any of the foregoing rights at any time.
You also expressly agree that you will not use any robot, spider, or other automatic or manual device or process to interfere or attempt to interfere with the proper working of our web site, nor act as a conduit for others to effect the same result.


TRADEMARK NOTICE
SimplyBBGuns.com™ is a trademark of Wartchow LLC. No license to use or reproduce this trademark or other trademarks contained on this web site is given or implied. All other brands and product names are the trademarks of their respective owners.


PRICING OR TYPOGRAPHICAL ERRORS
Although SimplyBBGuns.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. SimplyBBGuns.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, SimplyBBGuns.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, SimplyBBGuns.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.


ORDER ACCEPTANCE
Please be aware that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized and the order information is verified for accuracy. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance experts. We may also require additional verifications or information before accepting any order. We will contact you via email if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.


SITE SECURITY
Users are prohibited from violating or attempting to violate the security of this website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the website, overloading, "flooding," "spamming," "mailbombing" or "crashing" as those terms are understood in the industry; (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this website or any activity being conducted on this website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this website other than the search engine and search agents available from SimplyBBGuns.com on this website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer, Mozilla Firefox, Apple Safari, Google Chrome).


Intellectual Property
Nothing on this web site will be construed as conferring any license of SimplyBBGuns.com's rights or any third party rights. Although the information is provided on this server to anyone, we retain the copyright on all text and graphic images. This means you may not distribute the text or graphics to others without the express written permission of SimplyBBGuns.com, or modify or re-use the text or graphics without the express written permission of SimplyBBGuns.com. It is expressly forbidden to use either SimplyBBGuns.com's URL, meta-tags, or other embedded web site information to effect any "matchmaker" advertising by third parties, or to act as a conduit for others to effect the same result. You may print copies of the information for your own personal use.

SimplyBBGuns.com also reserves all other rights, including the right to make changes or corrections at any time without notice. You are prohibited from posting on this web site or transmitting to this web site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, objectionable or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. SimplyBBGuns.com will fully cooperate with law enforcement authorities or court orders requesting or directing SimplyBBGuns.com to disclose the identity of or help identify anyone posting any such information or materials on this web site. SimplyBBGuns.com makes no commitment to update the information provided herein. The information, text, graphics, and links on this web site are provided by SimplyBBGuns.com as a convenience to its customers.

This web site may contain content not generated by SimplyBBGuns.com and SimplyBBGuns.com is not responsible for any third-party content. The name of SimplyBBGuns.com or the SimplyBBGuns.com logos and trademarks may not be used in advertising or publicity pertaining to distribution of the information on or linked to this web site or any other server or "hot-linked" sites without specific, written prior permission. SimplyBBGuns.com makes no representation or warranties about the accuracy, currency, completeness, or suitability of the information provided on this web site and will not be liable for any use of this information for any purpose. The information on this web site could contain technical inaccuracies or typographical errors, and information may be changed, updated, and deleted without notice. SimplyBBGuns.com may make improvements and/or changes in the products and/or the programs described on this web site at any time. Errors in the description, photography, or typographical errors are subject to correction at the sole discretion of SimplyBBGuns.com.

The material provided on this web site is protected by law, including, but not limited to, United States copyright law, trademark law, and international law and treaties. This web site is controlled and operated by SimplyBBGuns.com in Naples, Florida, United States of America. SimplyBBGuns.com makes no representation that materials on this web site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent applicable.


DISCLAIMER
SIMPLYBBGUNS.COM DISCLAIMS ALL WARRANTIES WITH REGARD TO THE INFORMATION PROVIDED ON THIS WEB SITE OR OTHER SITES "HOT LINKED" TO THIS SITE, INCLUDING ALL EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL SIMPLYBBGUNS.COM BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL DAMAGES, OR PUNITIVE DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, BUSINESS INTERRUPTION, SALES, OR PROFITS, WHETHER IN A CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF ACCESS TO, USE OF, OR IN CONNECTION WITH THE USE, INABILITY TO USE, ACCURACY, SUITABILITY, OR PERFORMANCE OF THIS INFORMATION, EVEN IF SIMPLYBBGUNS.COM IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.


ADDITIONAL TERMS AND CONDITIONS
ANY CLAIM RELATED TO THIS WEBSITE OR ANY PURCHASE MADE THROUGH THIS WEBSITE WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, WITHOUT REGARD TO CONFLICTS OF LAW RULES. IN THE EVENT OF ANY DISPUTE REGARDING THIS WEBSITE OR ANY SALE OR PURCHASE MADE THROUGH THIS WEBSITE, THE PARTIES IRREVOCABLY CONSENT TO THE EXCLUSIVE PERSONAL JURISDICTION AND VENUE OF THE CIRCUIT COURT OF COLLIER COUNTY LOCATED IN COLLIER COUNTY, FLORIDA. IN THE EVENT OF ANY DISPUTE ARISING UNDER A FEDERAL CLAIM REGARDING THIS WEBSITE OR ANY SALE OR PURCHASE MADE THROUGH THIS WEBSITE, THE PARTIES IRREVOCABLY CONSENT TO THE EXCLUSIVE PERSONAL JURISDICTION AND VENUE OF THE U.S DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA.OTHER TERMS and CONDITIONS.